Perilous Effects of New Communication Models, from New Generations to Covid effects

Jul 18, 2023

The article discusses the importance of companies being aware of the new channels of communication that their employees are using, such as messaging and chat tools. The article also emphasizes that all corporate communications may be discoverable, even if they are sent on these informal channels. Nordo Nissi, Head of Electronic Discovery and Litigation Technology at Goulston & Storrs, is interviewed in the article. He shares his insights on how companies can protect themselves from potential legal risks associated with informal communications.

Here are some of the key points from the article:

  • Companies should have policies in place that distinguish between personal and professional communications.
  • Companies should provide training to their employees on these policies.
  • Companies should implement practices to ensure that employees are compliant with the policies.
  • Companies should consider the regulations that are applicable to their industry or sector when developing policies.
  • Companies should make sure they are subscribed to any chat product they are utilizing at an appropriate level.
  • Companies should avoid applying legal holds too broadly.

Overall, the article provides valuable insights for companies on how to protect themselves from legal risks associated with informal communications. The article also highlights the importance of having clear policies and procedures in place, as well as providing training to employees. This is important not only to large corporations, but also to small and medium sized companies concerned with loss of trade secrets and limiting liability for published information (information disseminated to another person or persons).

There are great benefits to the development of company policies in a manual to any company with employees of any number, even just one or two. If you need an employee handbook, see us at: for a free consultation.